Phone consultation
17722893676Suitable for quickly checking whether air, sea, sensitive-goods, or large-cargo service should be considered. Have the ZIP code, category, and approximate weight ready.
CONTACT METHODS
Two consultation methods for different needs
Use the phone for an initial direction. For photos, item lists, sensitive goods, standalone batteries, or oversized cargo, use WeCom to send the complete brief at once.
WeCom consultation
Open WeCom consultationBest for photos, parameters, lists, dimensions, and address screenshots. Use this method for standalone batteries, food, cosmetics, furniture, and other large cargo.
WHAT TO SEND
Send this information together for a useful answer
“How much per kilogram?” is normally not enough. US freight changes with goods type, dimensional weight, tax basis, packing, and the destination ZIP code.
View US services and reference ratesGoods
Category, purpose, photos, brand, ingredients, and whether goods are food, medicine, cosmetics, liquid, powder, battery-powered, or standalone battery.
Weight and dimensions
Actual weight, length, width, height, carton count, packing, and whether the goods use bags, crates, frames, or irregular packing.
Destination
US state, city, complete ZIP code, and whether delivery is to a residence, school, jobsite, office, warehouse, or Amazon address.
Preference
Urgency, willingness to use sea freight, signature, large-cargo truck delivery, and any fixed arrival time.
ADDRESS INFORMATION
Office and warehouse information
The warehouse address is for shipments already confirmed for intake. Confirm the goods, service, warehouse reference, and receiving note before sending anything there.
Office address
5th Floor, Aobang Zhide Plaza, Jiahe, Baiyun District, Guangzhou, China
Warehouse address
3rd Floor, No. 375 Liangtian East Road, Baiyun District, Guangzhou, China
CONTACT FAQ
Common questions before contacting us
These explain what information to send. Continue to the guide and shipping notice for the full process and restrictions.
Read the US shipping noticeCan I get a quote with weight only?
Usually not. Dimensions, goods type, packing, destination ZIP code, and tax treatment also affect the result. Provide product photos and each piece's dimensions.
Can I ask before buying?
Yes. Send a product link, photos, category, ingredients or technical details, and expected quantity to check US-shipping suitability before purchase.
Can I send goods straight to the warehouse?
Not before confirmation. Sensitive goods, standalone batteries, large cargo, and special addresses should have service, receiving note, and packing requirements confirmed first.